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Dell Inc Complaint - Bad Customer Service
Dell Inc Complaint

Dell Inc Complaint

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Bad Customer Service


Hi, I've placed order on 02/26/14 thru online and got the Purchase ID: 2004474864253 in email, but no Order number. After that I contacted the customer care on 02/27/14 regarding this and Customer ID: 135153557..they said that connected to sales dept. and sales dept. said wait for some more time to get the order no...again I contacted customer care on 02/27/14..almost one hour time spent...finally frustrated..because they keep on transferring from team to another team and when I asked to connect to supervisor...they said connecting and after that disconnecting...again I called to customer care...again same process i.e. keep transferring from one dept. to another dept. .finally one time the supervisor came in picture and he also said connecting the concerned person...and also promised that person will definitely solve the issue..but he also disconnected the line instead of connecting to the concerned person....I never had this kind of the worst customer service in my life....that too I could not expect from DELL...I want my item that I ordered immediately.
Siva.


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